After-sales services

After-sales services related to the management and maintenance of real estate in Greece

 A modern property is valuable asset, which should be managed properly and timely. As experience has shown the most effectively way to solve this problem is to apply to the company, professionally engaged in the management of purchased estate, aimed at minimizing the cost of maintenance and functioning of your new property.

Our goal and objective is to establish a long-term partnership with a client and to offer to the property owners the high quality services related to the management of the apartment, villa or commercial buildings, based on an advanced system of pricing and long-term expert assessment of the investment market in Greece.

In order to proceed with provision of the after-sales services offered by the company Elionis, it is necessary to sign Service provision Agreement, related to the management and maintenance of  you property, which states the subject of the agreement (type and scope of services), content (rights and obligations of the parties) as well as the terms and the other standard characteristics of the official document.

Only in case of signing of this contract the clients hand in the property key to the company representative.

The cost and terms of the contract

The price for the above mentioned services is 50 euro per month. This agreement may be concluded for a minimum term of six months or one full calendar year.

Housing and utilities services for the clients of the company Elionis

The housing and utilities department of the company Elionis is dealing with all issues related to the  housing and public utilities. This department is responsible for management of real estate in Greece and connection to the required utility supply systems. Our company represents the interests of the client in Greece and provides on behalf of theclient  the connection to the Power supply system, Water supply system and the Internet (on the clients request).

Connection to the Power supply and Water supply systems

  1. Liaising with a developer or the previous owner of the property as well as with the State Authorities.
  2. Informing the client about the costs, receiving the consent and payable amounts
  3. Conclusion of the Utility Supply agreements, informing the client
  4. Control on the connection to the Utility supply system, informing the client

 

For the purposes of the connection to the Utility Supply Systems you should present the copies of the documents (TIN in Greece, owner’s passport, sales and purchase agreement, building permission, Power of Attorney, ID of the authorized person) 

Payment Methods

The payment is done on the basis of the sales and purchase agreement and a Power of Attorney of the client to the Elionis. The bills are paid both from the deposit amount left at our disposal, or remotely – through the offices of Elionis.

Receipts

After the execution of the connection to the supply systems, the client will receive on his email address receipts for each service provided. The originals of these receipts will be kept in the archives of our head office in Thessaloniki. The client can get access to them at any time on his request.

Payment of bills in Greece

 The electricity bill  includes (is sent once every two months, the amount is determined in accordance with the meter characteristics):

  • monthly subscription fee,
  • garbage removal,
  • municipality fee,
  • tax for the TV.

The water bill includes (is sent every four months in Thessaloniki and every six months in the Halkidiki area, the amount is determined accordance with the meter characteristics everyfour months):

  • monthly subscription fee,
  • municipality fee.

The address of the Head office of the company Elionis is determined as the address of delivery of the bills of the client.

How to make a payment of the utility bills?

  1. Receiving the bills on the company address
  2. Informing the client on the current bills
  3. The client gives the consent to pay the bill form the deposit amount left previously or transfers the amount payable.
  4. The bills are paid
  5. The client receives the notification along with the receipt, the bills are kept in the pied bills files of the relevant client

The client may get the access any time on their request

If the client does not to conclude the services provision agreement related to the property management, our company provides a single management and maintenance services and on request and without signing a contract.

Should you have any questions, please do not hesitate to contact our experts.